Service Performance Survey

We here at Millennium Specialty Alloys Ltd. are always looking for feedback from our customers in order to improve our services. To do so, we kindly ask that you take a few minutes to answer the following questions:

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How would you rank on a scale from 1 to 10 with 1 being “very poor” and 10 being “excellent” Millennium’s quality of service?*

1 - Very Poor	2	3	4	5	6	7	8	9	10 - Excellent

How would you rank on a scale from 1 to 10 with 1 being “very poor” and 10 being “excellent” Millennium’s customer communication?*

1 - Very Poor	2	3	4	5	6	7	8	9	10 - Excellent

Do you find Millennium’s metal pricing competitive?*

Yes

If not, please explain.*

Do you find Millennium’s industrial plastic pricing competitive?*

Yes

If not, please explain.*

How would you rank on a scale from 1 to 10 with 1 being “very poor” and 10 being “excellent” Millennium’s product selection?*

1 - Very Poor	2	3	4	5	6	7	8	9	10 - Excellent

What, if any, type of material would you like Millennium to warehouse more of?

If possible, please indicate the type of material, profile, grade, and dimensions.

If Millennium were to warehouse the type of material identified above, how frequently would you purchase that material from Millennium?

What do you like most about Millennium?

Considering your complete experience with Millennium, how likely are you to recommend Millennium to a friend or colleague?*

Very Unlikely	Unlikely	Neutral	Likely	Very Likely

Please advise what Millennium can do to improve its service?

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Family Owned and operated Canadian Business Since 1999

+1 800-547-0282

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